Answers to the things people usually ask.
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Ordering & pricing
How much does a book cost?+
It depends on trim size, page count, paper, binding and quantity. Use our instant quote tool to see exact pricing — no payment required.
What's the minimum order?+
One copy. Truly — no minimums, no bulk requirements. The price per copy comes down as quantity goes up, but you can absolutely order just one.
What's the difference between Etsy and ordering direct?+
Same books, same quality, same person handling it. Ordering direct saves 10% and lets you email us directly. Etsy gives you the marketplace's reviews and buyer protection if you prefer that route.
Do you offer discounts on bulk orders?+
Per-unit pricing decreases automatically with quantity. For very large orders (100+), email us — we can usually offer additional discounts.
What payment methods do you accept?+
Credit/debit cards (Visa, Mastercard, Amex), Apple Pay, Google Pay, and most regional payment methods through our checkout. Bank transfer for large orders on request.
Files & formatting
What file types do you accept?+
PDF is preferred. We also accept DOCX, INDD (InDesign), Pages, and image-only books. If you have something else, just ask.
Do I need to format my book before sending?+
No. Send what you have. Our team formats your manuscript into a print-ready layout — and you'll approve every detail before printing.
What resolution should images be?+
300 DPI at print size is the gold standard. We can usually work with lower-resolution images for personal projects, but for crisp results, aim for 300 DPI.
Can you design a cover for me?+
We offer basic cover layout (typography on a colour or simple image background) as part of the standard service. For full custom cover design, we can recommend partners or quote separately.
Do I keep the copyright to my book?+
Always. You retain 100% of your copyright. We never use, share, or republish your content. See our terms for the legal details.
Production & quality
Where are books printed?+
At commercial printing facilities — the same presses that print bestsellers you'd find in a bookstore. We work with regional partners worldwide and route each order to the facility nearest you.
What paper stocks do you offer?+
For interior: 60lb cream uncoated (standard for text), 70lb white uncoated, 80lb gloss coated (great for colour images), 100lb matte premium. For covers: matte, gloss, and soft-touch finishes.
What binding options are available?+
Paperback (perfect bound), hardcover (case bound), lay-flat / spiral binding (great for cookbooks and reference), saddle stitch (for thin books and zines).
What sizes can you print?+
Standard sizes: 5×8", 5.5×8.5", 6×9", 7×10", 8×10", 8.5×11", A4, plus square formats. Custom sizes available on request.
Shipping & delivery
How long does printing & shipping take?+
Typically 2–4 weeks end-to-end. See our shipping page for the breakdown by region.
Do you ship internationally?+
Yes — worldwide. Orders are routed to the printing facility nearest your address.
Can you handle rush orders?+
Yes — email us your deadline before ordering so we can confirm timeline and pricing.
How do I track my order?+
Visit our Track Order page with your Order ID. You'll also get email updates at each stage.
Revisions & refunds
How do unlimited revisions work?+
Every order includes unlimited preview rounds at no extra charge. We don't print a single page until you give us the final approval.
Can I get a refund?+
Before printing: full refund, no questions asked. After printing (since print-on-demand can't be resold): refunds are case-by-case — see our refund policy.
What if my book arrives damaged?+
Email us photos within 14 days — we'll reprint and reship at no charge.
Daniel would love to help.
Real responses, plain English, no scripts.